Frequently Asked Questions
Everything you need to know about shopping at Notre.
How long does shipping typically take?
Orders are processed within 1-2 business days. Domestic standard shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that some limited-edition releases may be marked as final sale.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
Are the products on your site authentic?
Every item sold on Notre is 100% authentic. We work directly with brands and authorized distributors to ensure the integrity of our curated selection.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.